Not Very Supportive, Very Little Work - Transcriptionist VIQ Solutions Employee Review

1.0
Jun 18, 2022
Recommend
CEO approval
Business outlook

Pros

Flexible work hours, flexibility in choosing jobs to work on if available

Cons

There is very little support, no personal contact. Definitely on your own with a manual as your guide. If you are able to get a phone number, no one answers the phone or calls back. When you send an email about a 50/50 chance you will receive a response back. Work is about every two to three days, if you are lucky. I averaged about three jobs, appx 45 minutes total, if there was work, in one week. You have to log in their system and time it just right be able to get a job. This is definitely less than part-time and not something you can make a living on. Pay is low and there has not been an increase in several years. The company I worked for prior merged with VIQ Solutions. Prior to the merge and right after it was a nice company to work for. Now, I would strongly advise against it unless you don't mind not having much work and being totally on your own. VIQ does not care about its employees.

Explore other reviews about VIQ Solutions

5.0
Feb 4, 2024
Recommend
CEO approval
Business outlook

Pros

Great pay for legal transcribers when there is work

Cons

When it’s slow, it’s very slow, but is common in this profession.

1
2.0
Jun 20, 2026
Recommend
CEO approval
Business outlook

Pros

Work when you want. If there's a rush job, you need to get it done within 24 hours, but other than that, you're on your own. Some of the work is interesting. You'll do everything from headline news events to jail calls.

Cons

Some jobs are easy; most are not. There are no raises, no bonuses. If you get a job that takes you 8 hours to transcribe and proof but it's only 30 minutes in length, you would only make around $3 an hour. AI does the first draft and a lot of times you have to completely retranscribe all of it. There is no management hardly at all unless they need something rush. Then you'll hear from them, which is nice because you're on your own without someone looking over your shoulder.

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