11y
As the person who hired this employee and managed her while she worked at ViDA, I felt compelled to respond to her review.
This employee worked a very short time with us, as we were happy to quickly part ways with her. She was one of the worst our company has ever seen. Her negative attitude permeated all that she did, and her general lack of interest in the job and in her client’s accounts left us in a very difficult spot. She neglected her client’s accounts, and only by transferring those accounts to more qualified Account Managers were we able to salvage relationships with our clients and also produce results for them. Fortunately, we realized soon enough and were able to prevent too much damage. We are lucky that the majority of them continued working with us despite having a bad experience with this reviewer.
This employee picked fights with staff internally, and thought she was better than everyone else. She did a few awful things that we didn't even think imaginable and will not include in our response here. The audacity of her review after she did such shameful things is astounding.
We are in the business of helping others find love and fulfill their dating goals. It’s a very personal and important service that we (and our clients) take seriously. Our Account Managers are open people who genuinely care about their clients' success. When we set our clients up on dates, it puts huge smiles on our faces and warms our hearts.
This particular employee was extremely judgmental (her remark regarding Indian and East Indian clients reveals a lot about her attitude). She looked down on our clients and staff alike, and we were happy to part ways with her.
We have a very loyal staff, and we all work together as a team to introduce our clients to women and help make an important dream in their life come true. Virtual Dating Assistants is not perfect by any means, we have our flaws, but this review is not representative of the reality of our company.
The positive of working with this reviewer is that we learned our lesson the hard way, and we are much more cautious when hiring our Account Managers. We even updated our training method to prevent another situation like this in the future. For that, we thank her. We wish the reviewer the best of luck in her endeavors, and hope that she finds a job where she is a better fit.