Tech Debt & Turnover - Anonymous employee VGS Employee Review

2.0
Jun 3, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Nice group of people to work with, everyone is friendly and polite for the most part

Cons

- In the time I was there, the company pivoted through 3 different product offerrings, 2 different rebrandings, 3 CEO's, and 2 entire C Suites, and one 50%+ layoff. - Turnover, understaffing, overworking are rampant across the org. From the sales team, to the engineering team. I've witnessed software engineers work 80+ hours a week to build a feature that did not exist anymore, which previously existed, but was deleted, but which the company was now building again, with a new name. This is not the fault of engineers, but poor product management and leadership direction. - The company has serious tech debt, and technical decisions are frequently made, half done, undone, redone, and then deleted. Don't expect up to date documentation, or any sort of clear instructions. What does exist is 3 versions out of date, and if a new one was made, it's hidden under some irrelevant title in a document only 2 people know how to find. - I have never in my life seen so many business critical outages occur so frequently and so often. At one point, there was 2-3 critical outages per week. This has been improved with new engineering management, but the tech debt that caused it is still there. - The company is a patchwork of glue and nuts and bolts in an attempt to make some sort of fintech company, with no idea or direction of what it's actually trying to do other than be a Fintech company. - The experience of working at VGS is like being employed by a headless, frantic squirrel searching for nuts late into winter. I would not recommend.

Explore other reviews about VGS

5.0
Feb 13, 2026
Recommend
CEO approval
Business outlook

Pros

flexible, friendly staff, clean store

Cons

Not too many cons. Was only there temporarily

5.0
Dec 9, 2024
Recommend
CEO approval
Business outlook

Pros

- Strong company vision for short and long term future - Decisive and experienced leadership team - If you work hard, fail forward, and adapt to the changing payments landscape you will be successful at VGS (in any role). - Autonomous work structure, no overbearing managers - Promote from within mentality, and lots of room to shine for high performers - Performance over politics - Horizontal Career mobility opportunities (EX: not interested in sales anymore, more so account management) - Fight for each other culture, everyone clearly has each others back and will support one another even if outside their job responsibilities - Best in class product trusted by the largest brands - Great benefits across medical, dental, vision, 401K match, etc - Equity for employees

Cons

- High expectations as a lean company - Hybrid near offices recommended. - "get you work done" versus 9 to 5 (could be a con to some people) - Learning curve for both payments and security that will require lean in from the employee to become well-versed.

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