A leading company with great senior management, but oldschool and low wages - Executive Assistant VFS Global Employee Review

4.0
Nov 6, 2024
Recommend
CEO approval
Business outlook

Pros

It's big and and reputable in its industry. It has a well established corporate environment where everyone's rights are protected and rules are always followed. Work-life balance is great (although i heard some colleagues complain). Top management is very careful with toxic behaviors in the workplace, they try their best to eliminate toxic people. Overall, depending on your function, it's a fairly good place to work at. You can work here for 1-2 years, not suitable if you aspire a long career.

Cons

-Pay is not good, nearly everyone works below market standards. That's why no one stays long-term. Everyone always talk about leaving as soon as they find a better job. It creates a demotivating environment. -It's male dominated. Not enough women are in upper management. Maybe they don't like successful and capable women. -Growth opportunities are limited. People work for years to earn a small promotion. Management don't care if you aspire for a career, and doesn't allow you to gain necessary skills to get there. Leaving people with no long-term goals, eventually people get bored and quit. -Company culture is oldschool, not very suitable for younger generations. Creative ideas and remote work are looked down upon. -Location is not good, and office is badly designed. There wasn't even a coffee machine when I first started. I understand the building is shared with another company, making facilitation a complex issue. However, VFS employees deserve a more resourced office.

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VFS Global Response
1y
Thank you for your detailed feedback! We’re pleased to hear that you value our commitment to a well-established corporate environment and positive work-life balance. We take pride in promoting a respectful and supportive workplace, and we’re continuously working to eliminate any toxic behaviours to ensure a healthy environment for everyone. Regarding your feedback on salaries, please know that we constantly benchmark our pay scales against industry standards to remain competitive. While we recognize that growth opportunities are highly valued, like every organization, our advancement paths and appraisals are structured to support employees based on both performance and available opportunities. We’re committed to fostering careers and helping each team member achieve their professional goals. We also prioritize diversity and inclusion, with well-established initiatives monitored by our global team of experts. We understand the importance of balanced representation in leadership roles and are working to ensure equal opportunities for everyone across all levels. Your suggestions for attracting and retaining young talent are noted. We continuously evolve our workplace culture and encourage fresh, creative ideas from all employees. We also incorporate training and development goals within our performance evaluations to support continuous growth and skill-building. We appreciate your insights and are committed to making VFS a better place for all our team members. Thank you again for your feedback!

Explore other reviews about VFS Global

5.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
5mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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VFS Global Response
1d
Thank you for sharing your feedback. At VFS Global, we take all concerns regarding workplace inclusivity, culture, and communication standards extremely seriously. Our operations in the United States are powered by a diverse workforce of over 350 individuals representing various ethnicities and countries including the United States. This diverse talent pool allows us to successfully mirror and support the global diplomatic missions we serve. To provide context, a significant portion of our operations in the US supports the Government of India’s diplomatic missions. To meet the explicit consular service expectations of these sovereign clients and effectively assist the public they serve, proficiency in regional Indian languages is a critical operational requirement for specific roles. That being said, English remains our official language for all internal communications, corporate operations, and recruitment practices, including our hiring process, which is strictly merit-based. Further, we remain committed to operating in strict alignment with US labour laws and employee schedules are structured accordingly. While the nature of international diplomatic support may require occasional extended rostering to meet critical public demands, these schedules are carefully managed and planned in advance to ensure fair shift distribution. We encourage you to share specific concerns, if any, with us on Communications@vfsglobal.com.
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