Stay away - Submission Officer VFS Global Employee Review

1.0
Nov 23, 2021
Recommend
CEO approval
Business outlook

Pros

Nothing good to say about the company

Cons

Worked for so many companies in past, i have never worked with such a bad management within my career. Avoid the company unless you are very desperate for the job, if you are already hired and reading this, leave within a short span of time. Managers they don't care about you all. If you are hired for the IVAC then prepared for the worse as the managers they don't care and oh ya the applicant they will threaten you, scared you, shout at you, if you refuse to take an application due their own fault, i mean who does this in UK, me and my colleagues were threatened so many times by the applicant, when you report those incident to the management, the answer is oh this happenes everywhere, No it doesn't happen here in UK, Nobody has a right to speak like that, half of the people who works here are either stressed out with applicants or with managers. No health and safety and security at all. Seen so many applicants getting violent because they know that the VFS doesn't care about their staff. So much stress and anxiety for this low salary. Now the appointments. Increasing so many appointments with a shortage of staff, but no increment on salary, continuous work without having break, forget about the 45 minutes breaks, you won't get it, even though you get it its around the clock when you are about to leave home. No work life balance at no mental health wellbeing. Nobody cares about the staff. So many things i could say, but just stay away.

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VFS Global Response
4y
Thank you for your review. We’re sorry to hear about the issues you had encountered and would like to have our team to look into it. Please email us directly at communications@vfsglobal.com to appropriately address it

Explore other reviews about VFS Global

5.0
Jan 21, 2026
Recommend
CEO approval
Business outlook

Pros

customer service is priority for company

Cons

experience is excellent with company

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VFS Global Response
5mo
Thank you for your feedback. We’re glad to know that our strong focus on customer service is recognized and that your overall experience with the company has been excellent. We appreciate you taking the time to share your views.
2.0
May 19, 2026
Recommend
CEO approval
Business outlook

Pros

the team are well versed with the work undertaken.

Cons

if you cannot speak hindi then you will not excel in this company, the company has hired south Asians only, most of the higher managers are on H1B visas, very much toxic work environment where the managers are expected to work on weekends and holidays.

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VFS Global Response
1w
Thank you for sharing your feedback. At VFS Global, we take all concerns regarding workplace inclusivity, culture, and communication standards extremely seriously. Our operations in the United States are powered by a diverse workforce of over 350 individuals representing various ethnicities and countries including the United States. This diverse talent pool allows us to successfully mirror and support the global diplomatic missions we serve. To provide context, a significant portion of our operations in the US supports the Government of India’s diplomatic missions. To meet the explicit consular service expectations of these sovereign clients and effectively assist the public they serve, proficiency in regional Indian languages is a critical operational requirement for specific roles. That being said, English remains our official language for all internal communications, corporate operations, and recruitment practices, including our hiring process, which is strictly merit-based. Further, we remain committed to operating in strict alignment with US labour laws and employee schedules are structured accordingly. While the nature of international diplomatic support may require occasional extended rostering to meet critical public demands, these schedules are carefully managed and planned in advance to ensure fair shift distribution. We encourage you to share specific concerns, if any, with us on Communications@vfsglobal.com.
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