Great staff, awful corporation - Veterinary Assistant VCA Employee Review

1.0
Jul 15, 2025
Recommend
CEO approval
Business outlook

Pros

The staff (HM & MD included) is amazing, they’re the reason I’ve stayed so long. The medicine we practice is also very good.

Cons

They refuse to pay us livable wages. Our yearly raises are usually around 25 cents, which is absurd when we are constantly having price increases. The higher ups genuinely do not care about the employees doing all the hard work for them. All issues fall on deaf ears or we get gaslit. We’ve lost 6 employees in the last few months but upper management (who are never even in the hospital) won’t let us hire anyone, so all employees are drowning & burning out.. but they only care about the numbers… specifically the labor percentage. They love to tout that they offer all these great benefits for insurance but you pay an exorbitant amount for it off of every paycheck. I could go on and on about all the bureaucratic BS, but hopefully this is enough.

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VCA Response
10mo
Thank you so much for taking the time to share your experience. Your years of service and commitment to your hospital team and patients speak volumes, and we want you to know how deeply we appreciate the care and passion you’ve brought to your work. We recognize that the concerns you’ve raised come from a place of wanting things to be better—for your colleagues, your clients, and the animals you care for. That kind of honesty is not only brave, it’s essential. While we may not have all the answers right now, we’re listening. Your insights help us reflect, learn, and grow. If you’re open to continuing the conversation, we’d truly value hearing more from you. Whether it’s ideas, frustrations, or hopes for the future, your voice matters—and it helps shape the direction we take as an organization. Thank you again for everything you’ve contributed. We’re grateful for the difference you’ve made. Warmly, The VCA Team

Explore other reviews about VCA

5.0
Nov 4, 2025
Recommend
CEO approval
Business outlook

Pros

· I truly feel valued, respected, and appreciated for the work I do every day. · In my experience, VCA fosters a positive, non-hostile, and inclusive environment where collaboration and kindness are part of the culture. · The company’s strong commitment to diversity, equity, inclusion, and belonging is truly inspiring to me · Our Associate Resource Groups (ARGs) provide a wonderful platform to embrace, educate, share, support, and celebrate our unique backgrounds and perspectives. · It’s an ever-changing, dynamic workplace that keeps me learning, growing, and challenged in the best ways. · VCA encourages a growth and development mindset. · Fair pay and excellent benefits that genuinely support associates’ overall well-being.

Cons

· VCA is such a large and ever-evolving organization, change happens often—which can sometimes take some getting used to. · Career advancement opportunities may depend on your specific department or location. · Some systems and processes are still improving as the company continues to grow—but leadership is actively working on it.

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VCA Response
6mo
We're so happy to hear you love what you do and that you feel energized, engaged, and included doing it. Thank you for sharing your feedback and recognizing the work being done to improve processes.
4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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