VCA nearly killed my passion - Lead Technician VCA Employee Review

2.0
Apr 24, 2024
Recommend
CEO approval
Business outlook

Pros

Good employee discount No micromanaging

Cons

Gossiping/Harassment amongst the Techs, DVMs and Management. When issues are brought to higher ups, nothing is ever done. Nobody ever gets fired no matter how large the issue. There is absolutely NO SUPPORT in any role. It didn’t matter the experience of the DVM or the quality of medicine they were providing as long as they were a body in the hospital to charge clients. Had to see many pets euthanized over “all or nothing” estimates provided. You are just another warm body with this company they do not care.

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VCA Response
2y
Please know that we take your concerns very seriously, and are eager to address them further. We ask that you contact us directly at EmployeeConcerns@vca.com at your earliest opportunity. Thank you.

Explore other reviews about VCA

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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