Work hard and it never truly pays off. - Hospital Manager VCA Employee Review

2.0
Sep 24, 2015
Recommend
CEO approval
Business outlook

Pros

I have been able to work my way up. The pet care discounts are helpful. Manager is as high as you can truly go.

Cons

Low salary, live paycheck to paycheck. Expected to be available 24-7. Medical Directors get all the credit for a financially successful hospital. Bonuses are next to impossible. Healthcare is $100.00 bucks per paycheck per employee and Dependants. Barely surviving. No positive comments from RODs. No pats on the back or words of encouragement. Must be something besides the pet discounts keeping me here. The hope that this will pay off financially? Been saying that for 12+ years. New managers are hired in desperation and Burst into flames due to lack of training. Good job not utilizing your senior managers to train.

Explore other reviews about VCA

5.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
3d
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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