Overworked, underpaid - Registered Veterinary Technician (RVT) VCA Employee Review

1.0
Sep 6, 2022
Recommend
CEO approval
Business outlook

Pros

Good location and easy to commute to

Cons

Refuses to hire adequate staff but won’t reduce caseload. Claims there is no money in the budget for raises, hospital equipment, or staff safety. Management doesn’t listen to staff concerns. Clients are rude and the solution is to give everyone who complains a massive discount.

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VCA Response
3y
It's important to us that our team members always feel listened to and supported, so we're saddened to read the comments you've shared. We appreciate everything you do and we'd like to discuss your feedback further, so please email us at EmployeeConcerns@vca.com. Thank you.

Explore other reviews about VCA

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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