Pros
Decent pay, decent benefits. For the most part, there are amazing coworkers. Flexible time off when it came to COVID leave.
Cons
Get ready to buckle your seatbelts, kids. First off, the manager quite literally breathes down your neck as she sighs heavily, hands behind her back, snooping on what you are doing. Are you trying to boost morale, and sharing some light jokes with co-workers or sending GIF's through Microsoft Teams (That they specifically set up for us to chat to one another) well guess what, you're not allowed to have ANY fun or morale. She will literally hand you something to do. Manager will give in to insanely rude clients who scream, curse and berade you with rudeness by giving them what they want, a free exam, etc, then tell you "Well, they were nice to me?" and then hand you papers to sign about how to be nicer to clients. Sick? Better get a doctors note quick, because any inconvenience, even being incredibly sick will get another sigh out of her. You are made to feel as if you dont' really matter. You're not really appreciated. Your skills and drive are not cared for AT ALL. You will be stuck ina position that you hate, and not allowed to move up, while LIARS AND LAZY COWORKERS get things and never get into real trouble. Do not apply here. It was a waste of my years.