Hostile, Toxic Work Environment - Licensed Veterinary Technician VCA Employee Review

2.0
Sep 22, 2020
Recommend
CEO approval
Business outlook

Pros

VCA itself seems like a good company to work for, good benefits, competitive pay, free CE. I really loved most of my coworkers and I'm sad they are still at a place that is bad for their mental health.

Cons

At the hospital level it is toxic. Doctors are allowed to disrespect support staff, verbally and physically. Management does not manage and will often lie or go back on what they've said (record everything or get everything in writing!). Bullying is encouraged by certain practice managers. Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments. Absolutely no work/life balance.

avatar
VCA Response
5y
The comments you have shared are not taken lightly, and we would like a chance to discuss them with you. Please reach out to us at EmployeeConcerns@vca.com when you have a moment. We are here to listen.

Explore other reviews about VCA

5.0
Jan 9, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible hours, working with my schedule, room to advance, good pay.

Cons

commonly understaffed like more professions

avatar
VCA Response
4mo
It’s wonderful to hear that your time at VCA left such a meaningful impression, and we’re glad you felt connected to the work you did and the team around you. VCA remains committed to creating environments where Associates can thrive through strong hospital support, development opportunities, and comprehensive benefits that help teams deliver world-class medicine every day. Thank you for the contributions you made during your time with us.
4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

avatar
VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
See reviews by: Helpful|Rating|Date|All