Inept management and complete lack of respect for employees - Registered Veterinary Technician VCA Employee Review

1.0
Apr 1, 2012
Recommend
CEO approval
Business outlook

Pros

Nice employee discounts. Great opportunity to work with a variety of animal breeds and species. Timely pay through direct deposits.

Cons

Hospital manager has no idea how to manage. Shows partiality toward anyone who patronizes her. Is gullible and easily manipulated by those she likes. Openly gossips about any employee who is not present. Shares restricted information about employees with other, non-management employees. Is clueless about employment law, employee rights, AVMA guidelines, Department of Agriculture regulations, OSHA regulations, etc. Apparently thinks RVTs, veterinary assistants, and kennel techs are all the same thing and can work these jobs interchangeably regardless of what is written in their job descriptions. Will actually write up employees for doing their jobs because she does not have a clear understanding of what their job actually is. Will write up employees for obeying the laws, for trying to protect the welfare of the patients, for trying to learn by asking questions or for just about anything else including forgetting to refill paper towels! Employees are not only allowed to but are encouraged to gossip constantly, causing a perpetual state of conflict in the workplace. Will cut your hours without notice and without concern that you have bills to pay. Veterinarian is on a power trip and won't let you do what you were trained to do. Is very condescending to employees and clients. Will take offense to anything you happen to know if she doesn't know it as well. Is clearly annoyed by being asked questions! Obviously they want unthinking, mindless drones to just blindly obey orders and not expect anything in return, not educated medical personnel who want to increase their knowledge and provide true quality animal care. If you consider yourself a professional, go elsewhere!

Explore other reviews about VCA

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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