Pros
Sometimes you get to see a cute animal that isn't near death's door or in agonizing pain
Cons
Where do I start?? -NO BREAKS -NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail -Inappropriate behavior and conversations by staff in front of clients -Doctors and techs treat you as if you are inferior -False promises, assigned more tasks than discussed in interview -Being forced to treat dying animals as opportunities for money -NO payment plans or any sort of mercy for people begging to save their pet -Being forced to go into rooms and go over euthanasia with customers (should be a techs job!!) -Being screamed at by people over the phone every single day -Pay is terrible: you make the same at Dairy Queen -Co-workers are disengaged and rude to newcomers AND clients -Boss is money hungry and completely out of touch with client service -If you work here, you must have no qualms about cleaning diarrhea off the front rug 3 times a day -No communication between departments, absolute chaos and confusion -Ridiculous policies that force you to emotionally manipulate clients and avoid giving them the cost of service until they are forced to pay every penny at checkout -Rampant sexism, men get favored by management at every turn (even getting gifts) -The computer program used (Woofware) is so confusing and counter-intuitive that none of the new employees could use it even after months of trying to learn