Veterinary assistant - Veterinary Assistant VCA Employee Review

3.0
Jul 12, 2016
Recommend
CEO approval
Business outlook

Pros

Work with pets and people! Bring your dogs to work. Dental insurance and 401K is great. Love my coworkers, I love coming to work and love the CE. We get gift cards every now and then to celebrate an employee going above and beyond for a client. Our office manager really works hard to help us and clients with issues we may have.

Cons

I stepped down from Tech supervisor due to the demanding hours and my pay was cut big time. I reached out to our regional managers via e mail asking for a compromise no response. After 20 plus years my pay is insulting. I am still doing a lot of supervisor duties now for peanuts while the new one settles in. Lots of staff turnover. Also I have learned how to do everything up front since we had a receptionist leave and found I love it and the clients love it since they know me but I think we may still hire a receptionist because its harder to find a good tech. I have done everything to show them I belong up front but looks like I will be back to the tech stuff including cleaning everything and hurting by the end of the day. Also the health insurance is a joke. I love my manager but it takes forever to get equipment fixed or replaced but it does get done eventually

Explore other reviews about VCA

5.0
Apr 15, 2026
Recommend
CEO approval
Business outlook

Pros

Perfect team for learning and mentorsip

Cons

New manager made 13 of us leave for the best

4.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This company offers many opportunities for doctors and techs to grow in their careers. They provide tons of support and they've been making HUGE changes to veterinary medicine on a whole. I have never known another company to offer so many benefits and perks for staff (especially techs), and they're even making lots of effort to invest in the veterinary receptionists-the front line associates of the hospital. They're also making great strides to acknowledge some of the feedback we've had for many years. They're savvy and smart, making business decisions that build on a company that will be around a long time (and has.)

Cons

There have been times where transparency and communication are lacking, and sometimes to the point where hospital-level employees feel left out or unheard. Some bigger topics like onboarding and navigating what support comes from where could be more clear. It feels like they've been fusing on new concepts/policies/features to the company, making it feel like a clunky machine rather than building something new and streamlined. Maybe it's in the works, but how do we know down here?

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VCA Response
1w
Thank you for sharing such thoughtful feedback. We’re glad to hear you’ve experienced strong support, growth opportunities, and benefits across our teams. We also recognize how important clear communication and connection are, especially as we continue to evolve. We’re creating more opportunities for open dialogue through listening sessions and bringing leaders closer to our hospital teams to better understand their day‑to‑day experiences and offer meaningful support. We’re also continuing to invest in leadership and communication training to strengthen consistency across our hospitals. Your insights help guide this work, and we appreciate all that you do for your teams and patients.
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