Get a chance to do remote work Get experience with over the phone customer service Refine task-switching skills
Cons
Low rate of pay Not an ideal job for people who want to get into help desk or IT analyst role
VC3 Response
2y
It sounds like you have learned some new skills but potentially don’t see a path to where you want to go in your career. Please talk to your manager or HR and we’d be glad to help you explore how you can expand your skills, and advance your career.
Management is approachable and actually listens to employee feedback. The team environment is positive, and people are willing to help each other out when needed.
Vast array of tools to learn on
Supportive team and management
Remote first company
Generous PTO
Cons
Tool creep makes deep technical understanding and ownership difficult
Changing priorities from leadership has caused confusion
Lack of structured learning and growth pathways