Not bad but not great - Customer Service Administrator VBA Employee Review

3.0
Apr 26, 2024
Recommend
CEO approval
Business outlook

Pros

- Decent work flexibility - Solid casual rates - Team culture

Cons

- Ability to grow & develop - Rate of incoming calls - Business reputation

Explore other reviews about VBA

5.0
Apr 24, 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Backed by private equity with deep healthcare tech expertise and a commitment to long-term success - A people-first culture that values authenticity and individuality - Cutting-edge tech stack with strong market demand - Loyal customer base with exceptionally low attrition - Collaborative teams of top-tier talent focused on winning together

Cons

- There are still ripples from some of the growth activity of 2024, but most of the changes have been for the better and position VBA for success in 2025

1
1.0
Sep 9, 2025
Recommend
CEO approval
Business outlook

Pros

- Small company - Plenty of work

Cons

- Overworked - Transactional management - Unrealistic project dates set by sales and exec team. - Poor customer experience

2
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