Undervalued therapists in a revenue-driven environment - Therapist Urban Employee Review

1.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

no one unless that in the past the app was good

Cons

felt undervalued and unsupported throughout my time working here. The commission structure and ongoing deductions made it difficult to earn a sustainable income, and I often felt under pressure to accept situations that made me uncomfortable. Management seemed far more focused on revenue than on the wellbeing of therapists. Overall, it was not a positive place to work, and I would not recommend it to therapists looking for a supportive and professional environment.

Explore other reviews about Urban

5.0
Oct 4, 2022
Recommend
CEO approval
Business outlook

Pros

I love this place, work life balance

Cons

I don’t have anything bad to say about this place

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Urban Response
3y
We’re delighted to hear you enjoyed your time with us. Thanks for the review and for helping make Urban what it is!
4.0
Apr 11, 2025
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

they have really nice benefits

Cons

they have strict wfh policy

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