lowest pay out of all mobile platforms - Massage Therapist Urban Employee Review

1.0
Mar 11, 2026
Recommend
CEO approval
Business outlook

Pros

This company used to be one of the best.. Now it became one of the worst with how they keep treating their therapists & the pay is the lowest out of all the mobile massage companies out there

Cons

they decrease your pay in a second if they feel like it, and keep the customer prices the same, and taking more profits for themselves. They try to justify this by telling us that running the app costs money, but the app is even worse than before lagging and clients unable to call or even see messages from us... No sick pay, no career progression, no paid holiday which would be fine.. But since they dropped the prices so much with the time and money you spend travelling not to mention the gaps in your diary and getting very tired or injured by doing this, in the end it is not worth it at all... You have to pay for everything (products equipment transport and parking and all qualifications) and in return you get barely enough bookings.. I have seen a lot of therapists get injured and had to limit the amount of treatments they do in a day due to this, not sure how they will survive this paycut, but I really don't recommend this company.

Explore other reviews about Urban

5.0
Oct 4, 2022
Recommend
CEO approval
Business outlook

Pros

I love this place, work life balance

Cons

I don’t have anything bad to say about this place

avatar
Urban Response
3y
We’re delighted to hear you enjoyed your time with us. Thanks for the review and for helping make Urban what it is!
4.0
Apr 11, 2025
Anonymous temporary employee
Recommend
CEO approval
Business outlook

Pros

they have really nice benefits

Cons

they have strict wfh policy

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