Fake cultural - Retail Sales Associate Urban Barn Employee Review

1.0
Jan 10, 2019
Recommend
CEO approval
Business outlook

Pros

40% discount ( on certain items ) it’s never been clear.

Cons

Poor management sometimes I don’t even blame the manager in charge because the head office never helps. if anything they always blame the store to fix the problems. Huge turnover in the company. There’s no customer service, even for Quebec where you need French customer service . Commission issue are so negative at work And the % is so low. Low wage Horrible scheduling for time No career growth Selfish management No customer service

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Urban Barn Response
7y
Thanks for taking the time to share your view and perspective with us, I am sorry to hear that you have not felt supported in your experience with us. I want to assure you that the leadership team at Urban Barn is very appreciative of the efforts and contributions that our store teams make each day and are committed to delivering on an exceptional employee experience. Over the last several months I have personally traveled across the country meeting with groups of our employees in all Regions to better understand their experience and discuss the feedback they have shared with us in the employee focus group. We are fully committed to continuing to improve and have put a number of initiatives in place to address issues and continue to strengthen our company culture. Again, thank-you for the contributions you made at Urban Barn and sharing your voice to help us improve.

Explore other reviews about Urban Barn

5.0
Mar 25, 2023
Recommend
CEO approval
Business outlook

Pros

Head office is clear and concise, and A fantastic work environment

Cons

Pay can be a bit frustrating, it’s a great place if you want to move up to management, or if you’re in school.

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Urban Barn Response
3y
Thank you for taking the time to post a review for your experience at Urban Barn. We are glad you’re enjoying your time with us and are happy you are experiencing such a positive and supportive working environment.
1.0
Jan 20, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Employee discount, customers and fellow employees

Cons

Health and safety infractions, poor communication, poor work life balance

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