Warm, caring culture - Senior Product Designer Upsun Employee Review

5.0
Dec 7, 2020
Recommend
CEO approval
Business outlook

Pros

From the exco level down there is a real people come first culture. People genuinely care about you and prioritise the health and happiness of you over project deadlines. The company is now completely remote and offers lots of flexibility - teams are well experienced with international work timezones which makes the whole ship run really well. There are offices in US and Paris as well. Very collaborative place as projects in product are influenced by stakeholders from around the company. Not one persons opinion is valued more than the other. Pre-covid, we spent a week with your team and then another week with the whole company in a different city around the world (not sure when this will be back though :( - but that was surely one of the perks to meet and workshop face to face with your team. There's annual performance and salary reviews Professional development budgets and support You work with exceptionally smart and highly skilled people from around the world which elevates the product and your own work. Overall in my career this company is the healthiest workplace I've experienced, from the people to the quality of work and the product itself. It's why turnover here is so low and the average employee has likely a 2-5years tenure. Most people stay and I can see why. Renumeration is also consistent with the industry and is location based which makes it fairer.

Cons

Not being able to see your team, work the whole 8 hours in their timezone, or celebrate wins on fridays like in-house cultures have. (this is a generalised remote workplace issue though). There are times when features are held up due to higher priority engineering work so new releases can be parked for a short while but that's normal and understandable at the same time.

Explore other reviews about Upsun

5.0
May 23, 2025
Recommend
CEO approval
Business outlook

Pros

- Growth Transition Period - Strong Leadership with a lot of experience - Remote - Strong focus on work/life balance - Great customers with low churn

Cons

- Adapting to growth/changes within the company

1
3.0
Feb 23, 2026
Recommend
CEO approval
Business outlook

Pros

Great Product. Many use cases and there is an increasing demand for this service.

Cons

Lacked genuine leadership where accountability goes both ways.

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