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Universal Studios

Part of NBCUniversal

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Fun if you don't want to move up - Food Service Worker Universal Studios Employee Review

4.0
Oct 26, 2023
Recommend
CEO approval
Business outlook

Pros

Meeting a lot of new people had a good time. It was pretty easy and flew by when it was busy. I enjoyed guest service so there was that as well. Good benefits.

Cons

There is opportunity to move up but only if you sell your time for positions. Started from the bottom, Food stand attendant, been an area lead, to just move up as a lead you had to have a completely open schedule. If you ask for time off in the Summer, Holidays, Horror nights, request denied. That's only for two more dollars a hour, if you ask me not worth it. If you then decide to be a supervisor? Same but more hours, many times 10 hour shifts sometimes even 12, 6 days a week over the summer. People like the OT, others would like to have more time off. But sometimes co worker's make it fun and okay to be there so long. Managers in my department were decent, some could be a little more helpful to employees. If there are issues the problems are because of the people who work above our managers.

Explore other reviews about Universal Studios

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

4.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and can get a lot of time off

Cons

Half the year is little to no hours

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