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Universal Studios

Part of NBCUniversal

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Great people and place to work - Guest Service Coordinator Universal Studios Employee Review

5.0
Nov 20, 2025
Recommend
CEO approval
Business outlook

Pros

The management is great, they really focus on making sure you're happy at work and go out of the way to help team members that need it. They are focused too on finding ways to help you grow in your position and to new positions. They offer great benefits overall as well and a very flexible.

Cons

Could pay team members more. I know it's a big company but cost of living is getting higher in Orlando.

Explore other reviews about Universal Studios

5.0
Jun 7, 2026
Recommend
CEO approval
Business outlook

Pros

Great Benefits and Health insurance. Great discounts on merchandise and Park tickets.

Cons

Pay is not the best at the start but gets better the longer you stay

2.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Fantastic Benefits, flexible schedule, and can be a fun atmosphere when the day is right. Job is physically easy and depending on the venue, great coworkers.

Cons

Management's don't care about team members. Impossible to developed unless you personally know the hiring manger. While most guest are kind and keep to themselves, the rude guest do not have a problem disrespecting you and getting away with it.

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