Amazing Work Atmosphere and Ethic. - Help Desk Technician Universal Data Employee Review

5.0
Mar 29, 2023
Recommend
CEO approval
Business outlook

Pros

The company strides to make their employees better. They never stop pushing employees to further their education, be better techs, and strive at better customer service. You truly will feel like you are part of a work family. They care about their employees, which in this day and age, is one in a million.

Cons

There really aren't any cons that can be said.

Explore other reviews about Universal Data

5.0
Feb 20, 2025
Recommend
CEO approval
Business outlook

Pros

- Great company culture - Supportive Management - Interested in their employees furthering their career paths

Cons

- cannot think of any at this time

1.0
Feb 6, 2025
Recommend
CEO approval
Business outlook

Pros

Most coworkers are friendly, and the free snack machine is a nice perk. The work from home flexibility is nice, but not all positions have that ability.

Cons

Management is solely focused on numbers, often at the expense of employee expertise and realistic solutions. They expect broken processes to work without addressing underlying issues, and anyone who challenges the status quo or suggests improvements risks being let go—I witnessed this firsthand with multiple employees, including myself. There’s a lack of engineers and techs, causing burnout across all roles. Many positions see high turnover unless you’re part of the inner circle of upper management. While the company promotes core values, leadership doesn’t always practice what they preach, and certain executives avoid taking accountability. In my short time there (less than six months), I was unfairly expected to carry the success of the project team while my concerns about core issues were ignored.

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