Sales Account Manager - Anonymous employee Univar Solutions Employee Review

2.0
Sep 12, 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Company has good values, and is trying to incorporate a more unified and profitable workforce within. They offer good benefits, 401k and stock buy ins

Cons

Inside Sales is a newer concept at Univar and consequently under developed. Sadly, it doesn't seem to be embracing the true values of Univar. Inside Management is more focussed on proving they can spit out numbers in an effort to impress upper management of the capabilities of inside sales, than to actually developing, supporting, and appreciating the talent hired. They continue to suffocate already seasoned sellers with the demand to record their entire conversations with customers in computer notes and then to also painfully outline their step by step selling ideas and process to close on every single account. In addition inside sales has recently taken a sharp turn towards dog eat dog type of selling, to the point that sellers are strictly advised to STOP performing any customer service related duties and only focus on calls and numbers.

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Univar Solutions Response
7y
We take great pride in our sales organization and the value they bring to our suppliers and customers. We appreciate your passion for Inside Sales and thank you for recognizing us for our Company Values. Great teams need to be able to communicate with each other and we encourage you to talk with your manager or HR Partner with your observations. We are continuously improving and building Univar and need your help to improve any growing pains along the way. Thanks for all you do.

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5.0
Feb 3, 2026
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CEO approval
Business outlook

Pros

I enjoyed the job very stable and friendly people

Cons

A little outdated tech systems but doable

2.0
Mar 26, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Exposure to large, high-value accounts and complex operational challenges. The role builds resilience quickly and provides strong experience in account management, problem-solving, and cross-functional collaboration. There is a high level of ownership in day-to-day responsibilities, which can accelerate skill development for those who are self-driven.

Cons

Since the acquisition by Apollo, the work environment has noticeably declined. While new processes were introduced, leadership often did not take the time to fully understand or follow them, creating confusion and inconsistency across teams. Employees who raised questions or tried to improve processes were not always received positively, which discouraged feedback and innovation. There is also a lack of alignment between departments, leading to inefficiencies, miscommunication, and added pressure on employees managing critical accounts. Workloads are frequently excessive without adequate support, contributing to burnout and turnover. Compensation does not consistently reflect the level of responsibility and workload expected, which further impacts morale and retention. Overall, the organization feels reactive rather than structured, and direction has become increasingly unclear.

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