It used to be great. Now not so much. - Branch Manager United Rentals Employee Review

3.0
Jan 14, 2011
Recommend
CEO approval
Business outlook

Pros

Decent Benefits, decent pay. If you are in the rental industry UR is probably the best looking horse in the glue factory.

Cons

Almost all decision making has been stripped from branch managers and sent up the ladder. Rate approvals for BM's are narrowed down to a very narrow range. Paperwork/paperwork/paperwork. If you aspire to be a BM, be sure you like to do clerical work first, otherwise stay in sales. What have you done for me lately atmosphere.

Explore other reviews about United Rentals

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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