Inside Sales Representative - Inside Sales Representative United Rentals Employee Review

3.0
Jan 30, 2017
Recommend
CEO approval
Business outlook

Pros

I enjoyed the people the most. Benefits were great, 401K match was good but you have to work a minimum of two years to get the pay out and they don't share that part with you. They put you through a training program for equipment knowledge and Rental Man training.

Cons

Frustrating working in the call center, the programming is difficult to learn at first and you are on the phone under pressure right away with little to no training. I started in the Sales Associate program with commission opportunity, then moved into ISR role losing my commission. Long hours 7-5 (sometimes 6)

Explore other reviews about United Rentals

5.0
Jun 6, 2026
Recommend
CEO approval
Business outlook

Pros

Company culture, people I work with, company culture 🙌

Cons

There are not any cons

3.0
Jun 4, 2026
Recommend
CEO approval
Business outlook

Pros

Excellent benefits and a plethora of tools ans support. Company truck for sales reps at $75 per pay period. It’s a very well known company so you get a lot of business from national accounts. If you can get your foot in the door, it’s an experience that’s worth it. No regrets.

Cons

Due to their size and like so many publicly traded companies, there is a huge disconnect on the expectations. My manager did his best but you could tell his bosses were asking for unachievable results. My sales manager was clueless at her role and no sales experience to lead a team. Things she would ask from us were counter productive. Not anything I couldn’t deal with.

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