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United Merchant Services

Is this your company?

Not the greatest company to work at. - Merchant Help Desk United Merchant Services Employee Review

1.0
Jan 28, 2015
Recommend
CEO approval
Business outlook

Pros

Friendly co workers & lunch on fridays and that's it.

Cons

-----PAY----- Pay is horrible... Employees talk about how disappointed about their current pay and wanting to leave. The starting pay or the pay raise is just way TOO LOW. Expect to see a raise to be in the range of 20 cents - $1 or you don't get any raise(company thinks $1 raise is actually a lot). -----OverTime Pay----- Majority of the employees decides to work overtime because they want to take advantage of the 1.5X pay rate. Employees have no choice but to work those overtime because the base pay is just TOO Low to make a living. If you get promoted from Assistant Manger and up, dont expect to see that 1.5X rate. Why? company actually pays any overtime at the regular hour rate. Think wisely.. just cause you get the position name doesn't mean your all that. ----Experience with the Upper Management----- They can push you to complete a task as soon as possible or may go bersek on the employee like if the next day will be the end of the world. Very uncomfortable and make the employee like if this is some kind of a boot camp. ----Insurance----- Will end up paying so much for little coverage.. it's just too expensive to have an insurance with the LOW Pay we get. I recommend people to go online or a broker to get your own insurance because you can save least 20%-40%.

Explore other reviews about United Merchant Services

5.0
Dec 30, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good place to start your career

Cons

need more staffing to cover tasks

1.0
Nov 19, 2025
Recommend
CEO approval
Business outlook

Pros

Free lunch on Fridays and free dinner if you work night shift

Cons

- Low pay - toxic Korean culture intertwined with toxic corporate culture

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