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United American Insurance

Part of Globe Life

Engaged employer

Typical Call Center Environment - Customer Service Representative United American Insurance Employee Review

2.0
Nov 7, 2014
Recommend
CEO approval
Business outlook

Pros

If you are looking to get hired quickly, the hiring process is not a long drawn-out process. The location is beautiful.

Cons

Customer service reps earn on a per call basis. This causes reps to rush to get off of their call, so quality of service suffers. Health insurance is expensive. Managers are rude and not knowledgeable about the products offered, and managers look for reasons to discipline employees. In addition, there is little to no room for advancement. It does not pay to have a drive to make a difference in the company, because you are only a low wage employee in the eyes of the management team.

Explore other reviews about United American Insurance

5.0
Feb 3, 2023
Recommend
CEO approval
Business outlook

Pros

Work on your own schedule Leads Provided Good Commissions

Cons

Need to offer more insurance products

avatar
United American Insurance Response
1y
Thank you for taking the time to give us feedback. We're happy to have you on our team and appreciate your contributions to UA and our mission of helping provide financial protection to our customers. We wish you a successful and productive future ahead.
3.0
Mar 28, 2024
Recommend
CEO approval
Business outlook

Pros

The potential for income is uncapped

Cons

Income is solely based on commissions

avatar
United American Insurance Response
2y
Thank you for your feedback and for your contributions to our UA team and customers. We wish you all the best in your future endeavors.
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