employer cover photo
employer logo
employer logo

Union Square Hospitality Group

Is this your company?

Underwhelming - Server Union Square Hospitality Group Employee Review

2.0
Jul 8, 2018
Recommend
CEO approval
Business outlook

Pros

Good people on staff (those who don’t quit) Good insight into different aspects of service and restaurants

Cons

Many..... the low pay is at the top, this is something the the company will never acknowledge unfortunately. The amount of work and effort expected vs the amount of money you bring home (especially when you see your check average) should immediately turn away any perspective employee. Disorganized communication between management and front of house. Staff are generally working excessive double shifts due to an incredible turnover rate. Hospitality Included aka Revenue Share does not work.

Explore other reviews about Union Square Hospitality Group

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

- Wonderful staff -Everyone is there to help you - Well structured program with clear advancement for interns

Cons

- NYC income tax - I can't really think of any

4.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great culture and community, Very supportive and willing to have meaningful conversations.

Cons

It's really hard to grow. Lots of outside employment and a lack of internal promotions. Also lack of communication between departments.

See reviews by: Helpful|Rating|Date|All