Pros
Some genuinely cool coworkers, and a few good managers (though most are racist)
Cons
If you are a person of color prepare for subtle and not-so-subtle discrimination. Scheduling seems to be handed out like favors: POC get the worst shifts and the worst weekday hours while white servers are given prime time dinner sections. Hosts and managers routinely assign the back corners and the smallest, least desirable tables to POC, even when those sections are busier. Requests to swap shifts get ignored more often when coming from non-white staff, and complaints about unfair table assignments are dismissed as “personality conflicts” or “not a big deal.” There’s a clear double standard on dress code and punctuality; minor infractions are called out selectively. Morale is low because reporting these issues accomplishes nothing - management pretends they don’t see the pattern. This creates a very stressful environment where people feel undervalued.