Low pay, no benefits, not a good company to work for - Customer Service Representative Unifi Employee Review

1.0
Sep 23, 2013
Recommend
CEO approval
Business outlook

Pros

Flight benefits, but you don't get paid enough to be able to go anywhere. Flexible schedule, so you can usually find someone to work for you or you can take time off as long as the staffing is there.

Cons

low pay, no vacation time, no sick time, REALLY expensive benefits around 700$/mo for a family rate. Corrupt management. The schedule changes on a month to month bases so its hard to plan anything with your family. They start out at 8.25/hr where I work, and you max out at 10.60/hr. Again no benefits, no vacation....NOTHING. Once you hit supervisor you get 13/hr plus a few weeks vacation time, not too bad. You have to be the bosses best friend and let him/her treat you like a dog to get anywhere. If they want you out they will find a way. I have worked here full time for 7 years, and when I applied for a supervisor position, a person who worked there for 4 years and was a ready reserve (no more that 10 hrs per week) got the position. This company has to be one of the worst companies to work for

Explore other reviews about Unifi

5.0
May 30, 2026
Recommend
CEO approval
Business outlook

Pros

Great company! Love the team and enviorment

Cons

No cons for me to speak on

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Unifi Response
2w
Our goal is to create a great work environment. We are thrilled you’ve had a positive experience with Unifi.
1.0
Jun 8, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

No pros to working at Unifi. The Airport is beautiful and people are great. Unfortunately the employees work very hard for little pay and support from Unifi.

Cons

The company has significant internal issues that are not adequately addressed by Human Resources. There appears to be a culture of covering up problems rather than resolving them transparently. Leadership seems more focused on employee retention metrics and maintaining appearances with the airlines they serve than on addressing serious workplace concerns and holding individuals accountable. One of the most concerning examples was the handling of a manager who allegedly inappropriately harassed employees over a period of years. Despite ongoing concerns, meaningful action was not taken for years.. Situations like this create an environment where employees lose trust in leadership and feel that workplace misconduct is not taken seriously. This company should prioritize employee safety, accountability, and ethical management. Addressing serious concerns promptly and transparently is essential to retaining good employees and fostering a healthy workplace culture.

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Unifi Response
1w
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. We encourage you to reach out to unifiservice.com/contact for further support.
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