Pros
Flight benefits are by far the best part of the job. Co-workers are great to work with.
Cons
DGS is a wholly owned subsidiary of Delta. The idea is that Delta puts all of their low end replaceable employees in DGS and has the others employed directly by Delta. When you come to realize this it is very demoralizing and hard to stay excited about the job. The HR department at DGS is run very poorly. We didn't get manuals and rules and procedures are hard to find online. They give you no training and very little help on accessing employment benefits such as insurance and flight benefits. You have to ask your co-workers. I have had several instances where checks were not direct deposited so checks had to be hand delivered or fedexed. Most likely your manager will be employed by Delta. I get the feeling they look at us as though we are expendable. No need to give raises or grant other requests because their are hundreds of people waiting behind me for this job. This is reinforced by the fact that DGS employees get stand by benefits at a lower priority than mainline Delta. I was recently using my benefits when a pilot who had been employed by Delta for only a few months listed for a flight only an hour before takeoff. He also listed his wife and four kids. Even though I had worked at DGS for years, his family got on the flight and I didn't because he is a higher class employee than me. You do get health insurance but DGS doesn't pay any portion of the premium for you, unlike mainline employees. Unlike mainline Delta employees we do not get any profit sharing.
