Toxic leadership - Senior Customer Success Manager Udacity Employee Review

3.0
Nov 25, 2025
Recommend
CEO approval
Business outlook

Pros

Great working culture with direkt management and direct colleagues

Cons

Toxic sales leadership with no feedback culture. Micromanaging and blaming

Explore other reviews about Udacity

3.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Strong team, worked with really smart people.

Cons

Compensation sounded great until you learned the market could not sustain the growth rates the company was targeting. Company tried to scale way too fast. 10% of team hit quota. 90% missed quota. 40% sold almost nothing.

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