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      Uber Freight

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      Uber Freight reviews

      Hybrid work flexibility but chaotic workflow challenges - Senior Customer Service Manager Uber Freight Employee Review

      3.0
      Jun 24, 2026
      Senior customer service manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Hybrid work schedule, flexible time off

      Cons

      Benefit and bonus cuts after acquisition continued to decrease over time. Shared services style of work flow created chaos and increased work load, some could handle while others could not.

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      5.0
      Jun 15, 2026
      It specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      People where great, good culture.

      Cons

      It was more of a personal one but I lived far from the frisco office

      1.0
      Jun 16, 2026
      Ap ar manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Co workers, office location, unlimited PTO, having a job

      Cons

      Lack of big ideas from leadership, lazy leadership, stunted professional growth caused by fixing the same problem over and over again, the company over promises AI capabilities for freight audit services while not supporting team functions

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