Two-faced culture filled with false-promises and toxic politics. - Anonymous employee UXReactor Employee Review

1.0
Feb 27, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1. Good learning platform for freshers, apprentices and those who are trying to build a career in UX. 2. Company's policies are well structured. 3. The founders are knowledgeable (but not available)

Cons

1. Worse leadership team ruining the credibility of the organization. 2. The culture they showcase outside is about core values, growth, best practices, low-ego etc etc.. but it is totally falsified. 3. The leadership team is full of corporate toxic politics and the mid-level leads are always backstabbing those who want to grow. These so-called leaders gossip around more and work less making the team stagnated. If they are in a closed-door meeting then understand that they are gossiping about others. 4. They are biased and unfairly judgmental to the team. If someone question the biases they are fired without any given notice or explanation. 5. Zero work-life balance. Employees get ill because of the unfair work pressure forced on everyone.

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UXReactor Response
3y
Thank you for taking the time to provide feedback on your experiences at UXReactor. While we appreciate your positive feedback on learning and well-structured policies, we respectfully disagree with some of the other issues you raised. We take pride in our culture of growth and have received great feedback from many teammates who appreciate the positive and collaborative environment we have created over the years. We have a strong and capable group of leaders who live with our core values and are knowledgeable, experienced, and committed to the success of teammates and the organization. As a matter of fact, everyone in our nurturing system, regardless of her role, is periodically assessed on our core values and mindset to ensure cultural fit and alignment. We acknowledge that there may be some differences in opinion among teammates, but we don’t tolerate any type of politics from teammates or leaders. Everyone in the organization, including the leadership team, is assessed on the core values. For those who don’t embrace our core values, we respectfully let go of them, even if it is a leader in the organization. As for your feedback about bias and unfair judgments, we ensure everyone is assessed equally on cultural fit and technical skills using qualitative and quantitative methods. In fact, to prevent any bias, we run the 360 degrees feedback twice a year, where leaders and peers assess everyone they've worked with. Regarding your comment about termination without notice or explanation, we take our ethical responsibilities and legal obligations seriously, and we ensure that all terminations are conducted in accordance with our policies and local laws. We have a clear evaluation process and work with teammates to provide feedback and support to help them succeed. However, we also recognize that sometimes they may not be a value match or may not be meeting the expectations of their role, and in those cases, we do need to make difficult decisions. Regardless of why someone leaves our team, we treat everyone with respect and dignity. We ensure that our team and other supporting systems work synchronously across all locations. We also know that sometimes, due to delivery deadlines, there might be less time to work on the craft, so we have a no-meeting day every Wednesday, where teammates can work from home. We have also implemented "Golden hours for Overlaps" that ensure all teammates have dedicated time to collaborate and communicate across the locations during regular business hours. We have received positive feedback on this initiative from most of our current teammates. We understand that every teammate's experience is unique, and we would welcome the opportunity to discuss your concerns in more detail. We remain committed to creating a positive, supportive, and inclusive workplace for all teammates.

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5.0
Jan 10, 2021
Recommend
CEO approval
Business outlook

Pros

Have NO doubt that this is the place to be work if you are remotely considering a satisfying career in UX Design. -- Globally reputed clients -- Intellectually stimulating problems are being solved -- They know how to focus on design and delivering business outcomes -- Very passionate, and authentic leadership

Cons

-- Time zone does cause working on an atypical routine. But the global team is very fun and collaborative.

1
1.0
Nov 27, 2024
Recommend
CEO approval
Business outlook

Pros

- I only suggest using this company as a stepping stone to get your foot off the door at a career in UX, and as a way for foreigners to get a chance at working at an American company. - The one good thing they do is they are very knowledgable and good at their UX design process, and very talented. They also are always willing to provide a helping hand, and you learn a lot while here.

Cons

- Absolutely no work-life balance. Depending on your time zone, it's not uncommon to start work at 5 or 6am, and/or work until 10 or 11pm at night. - Ridiculously underpaying. Pays half the market rate, how do you expect to keep employees in a competitive SF Bay Area at such low salaries? It's clear that this place is a factory, designed to attract, burn out, and replace low-level designers. - Terrible managers. You'll be micromanaged and second guessed on every design decision and expected to do a ton of imaginary work to fit into their rigid design process. Yes, the process is good, but the irony of having such as rigid design process in UX where if you go against it you're reprimanded severely, seems antithesis to the philosophy of UX that encourages creative problem solving.. - Their 6 month "apprenticeship" process where you're a contract employee, at first you think "oh I'm given the responsibility of a full-time employee!" No, that just means you're getting paid a THIRD or QUARTER of market rate and expected to do the same work. - Terrible or no benefits. 10 days PTO a year, no 401(k), stock, bonus, etc. - Bad hardware. Bulky outdated Macbook Pro that was slow and clunky.

1
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