Call center - Customer Service Representative UScellular Employee Review

2.0
Jul 22, 2024
Recommend
CEO approval
Business outlook

Pros

Benefits, pay, some good coworkers

Cons

Little to no autonomy, heavily monitored breaks, vacation requests were difficult, heavy call volume, feedback unimportant, after leaving they treat you as if you never worked there

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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