CSR / WEBCHAT - Customer Service Representative UScellular Employee Review

4.0
Jul 21, 2023
Recommend
CEO approval
Business outlook

Pros

Great pay and benefits! As of several months ago now is WFH. Excellent Coach and peer support when needed. Overall, is a good company to work for.

Cons

The job had become too stressful due to all the daily goals having to keep up with. Also more and more extra responsibilities added to the position. Seniority means nothing anymore šŸ™ in regards to putting in for time off requests and the yearly center wide shift bids having to deal with. They’re making it harder and harder to keep up with the daily goals having to meet.

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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