Pros
Good pay, fast paced but still fun. I got recognition and a decent promotion after a year as a call rep. MOST of the coaches were awesome. I had always been personable and good in any service job but they invest in their peeps and you improve and get the recognition you deserve. I had great trainers also. I kinda miss them sometimes! My work life balance was never any problem in the call center in Tulsa. The Corp events are awesome too.
Cons
I experienced a case of REVERSE discrimination from my Sup. and the upper bosses were too intimidated to address it. The CEO takes open door policy VERY seriously and walks his talk but you know, once you make that wave there's no going back with managers. I was treated by middle management like I was the problem for speaking up. If it wasn't for such a drastic situation I still feel I would be there. I was very happy before that. No idea what it's like since Jay & Jack retired but THEY ROCKED