Professional Company that tries to do right by their customers and their employees - Customer Service Representative UScellular Employee Review

4.0
Apr 27, 2013
Recommend
CEO approval
Business outlook

Pros

focuses on the correct, up to date training, and focuses on results. Offers cafeteria, free meals at times, and freebies for rewards.

Cons

Management is always listening in on your phone conversations with customers. Employees must have excellent listening skills and appropriately resolve any customer issues, which is great for the customer but can cause a bit of stress knowing that you are being listened to, and judged at any time!

Explore other reviews about UScellular

5.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Company Culture Compensation Upward Mobility

Cons

Job Stability Brand Visibility Ability to attract talent

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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