US Cellular is a place where believing in something better really happens. - Sales Representative UScellular Employee Review

5.0
Mar 30, 2009
Recommend
CEO approval
Business outlook

Pros

The customer service is phenomenal. There are always connections with people that most other wireless service providers don't give quite like US Cellular. The management is always on top of things with even the littlest of stores. The service is the best local and nationwide coverage in the US. We have a rewards program for loyal customers. The price plans are cheaper than pretty much everyone else with good coverage. Overall I would recommend the job if you like people and helping them out.

Cons

While the plans are competitive, the phones do not seem to be progressive enough. There aren't that many phones that just jump out at people. The phone prices for new and renewing customers seems a little bit high. There is no international coverage plans and the prepaid system is not that reliable. Signal Insurance is a joke.

Explore other reviews about UScellular

5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Great Culture and Leadership, people are the best in the business

Cons

Small Corporation, runs like a mom & pop at times

4.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

Cons

Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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