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      UScellular

      Engaged employer

      UScellular reviews

      Call Center Criteria - Customer Service Representative UScellular Employee Review

      2.0
      Aug 30, 2012
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Pay is excellent Benefits Are Great Other associates are good people

      Cons

      New Hired associates are held to a standard that is unattainable - after 6 weeks you are expected to know policies and procedures as well as a seasoned associate, and if not - see ya! I've seen several people fired ovrlittle mistakes that new associates make. You are driven by fear. You come in to work everyday scared you'll be fired. Everyone is scared to death of the all might "Privacy Violation".

      Explore other reviews about UScellular

      5.0
      Jun 15, 2026
      Store manager ii
      Recommend
      CEO approval
      Business outlook

      Pros

      Company Culture Compensation Upward Mobility

      Cons

      Job Stability Brand Visibility Ability to attract talent

      4.0
      Jun 11, 2026
      Supply chain analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      I had a very positive experience working with this company. The company fostered a collaborative culture and provides opportunities for professional growth and development.

      Cons

      Decision-making processes could be more transparent, and employees would benefit from greater support and recognition

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