Incorrect job description, versus what is expected - National Account Executive USPAY Group Employee Review

1.0
Jul 25, 2017
Recommend
CEO approval
Business outlook

Pros

The staff was friendly, alot of men but overall fun and friendly.

Cons

They do not disclose to you that the job is more of a try out rather than an actual position. They bring is approximately 7 new sales reps, train you for about 3 days then throw you on the phones for a practice lead list. Very complicated to get anyone on the phone with this list. If you don't perform perfectly within a few days, they let you go. You have no more than 1 week to get it down perfectly, literally 0 mistakes or you are done. Overall, do not take this job, better off getting something with more job security.

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USPAY Group Response
5y
Thank you for providing this feedback about your experience. We appreciate any and all feedback that will allow us to grow and evolve our training process. At the moment, we are growing and have the proper management team in place to ensure that every employee has the support and training necessary to succeed. We wish you the best in your career.

Explore other reviews about USPAY Group

5.0
Jun 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Selling payment processing solutions to businesses. Competitive commission structure, with great earning potential for motivated closers. Professional, results-focused environment. Good training on the product portfolio.

Cons

Patience really important because some accounts take months to close

2.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

The office had decent coffe and the commute was manageable.

Cons

. You could not make a single call without dragging it through endless layers of approval- even the smallest decisions came back buried in questions, and no explanation was ever considered good enough anyway. . Every email was dissected, every client conversation was monitored, and the message was painfully obvious: management had zero confidence in employees. . I spent more time defending my choices than actually getting work done, which destroyed any momentum because everything moved at the pace of whoever finally decided to respond that day. . Constant micromanagement slowly destroys you confidence — after enough of it, you stop trusting your own judgment because nobody around you does either. . Eventually you are no longer working, just mechanically waiting for instructions like a puppet. . Problem solving was treated like some kind of threat instead of the exact reason people were hired in the first place.

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