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US Postal Service

Is this your company?

A major commitment. - Casual Mail Handler US Postal Service Employee Review

4.0
May 1, 2015
Recommend
CEO approval
Business outlook

Pros

Pay, tons of overtime, wonderful coworkers, sense of purpose Working for USPS is a job that you can be proud of. It is a job that allows you to have a feeling of satisfaction knowing that you are a part of something much larger than yourself. It may not seem like it all of the time, but you make a difference within the work place. you make sure that a child gets their birthday gift, or Christmas presents, you make sure that people's light bills are paid when it's due, and that veterans receive their medications. When things get rough all you need to remember is that what you do matters to someone. MHAs and Casuals work 6 days a week, 12 hours every tour. This gives you a lot of time to get to know your coworkers. The bonds you make with the people you work with is the closest thing to the relationships you would make in basic training. You spend nearly all of your waking hours with them, so make sure to make the most of it. I have made some of the best friendships of my life while working at USPS. Being a Mail Handler affords you the opportunity to become really knowledgeable about how the Post Office works. As a casual you will work at the P&DC, but also get to work at stations while career Mail Handlers take their annual leave, or to hold a spot when someone bids out and they need someone to cover for a month or so for a new regular emoyee to come in. You get to meet a ton of people which is great for networking. Do a good job, and people will remember you!!

Cons

First off: if you have kids, you will jot really see them more than on your day off. If you're married and its rocky: kiss it goodbye, because if you work for USPS they own you now. IF YOU WANT A SOCIAL LIFE OUTSIDE OF WORK: DO NOT APPLY!!! Seriously, you will have about three hours at home 6 days of the week PERIOD. Overtime is mandatory, and despite what you are told before you are hired, it is all of the time. Not just for the holidays. For the last year I have only had two days off in a week once, and I've been sent home before my 12th hour twice. one day off a week is the usual, but no days off late November through the first week of January, you can't call in sick, no vacation time. Being a Casual means that you are not allowed to be part of the Union. If a Union steward, or member sees you treated poorly they can file a grievance on your behalf if they see fit. Probation never ends for a Casual: if you look at a supervisor the wrong way they have every right to take your badge and walk you out...fired. If you see other employees taking extra or extended breaks do not do the same!!! They will not be reprimanded but you can and WILL. There is a bit of segregation between crafts. Clerks tend to hang out with Clerks and Mail Handlers tend to hang out with Mail Handlers. I think it's just because Clerks tend to be more quiet and civilized as where Mail Handlers tend to be louder and kind of crass. There will be cussing, and people will pick on you...hopefully in a friendly kind of way. Avoid the gossip if you can, and don't sleep with your coworkers, it can be a bit of a melt pse place situation. If you come into work, do your work!! Love your job because when you arrive for your tour you will be welcomed home...and it's not an exaggeration.

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5.0
Dec 17, 2025
Recommend
CEO approval
Business outlook

Pros

Nice job with not a lot of thinking after you are acclimated.

Cons

Have to learn ins and outs in beginning. You work Sundays and holidays when needed (e.g. Labor Day, Memorial Day, etc). You are not on the "career ladder" per say to become full time, so if that's important to you, choose RCA or CCA instead.

4.0
Jun 16, 2014
Recommend
CEO approval
Business outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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