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US Postal Service

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Most in-depth review for those considering - City Carrier Assistant (CCA) US Postal Service Employee Review

4.0
May 17, 2022
Recommend
CEO approval
Business outlook

Pros

After 1.5 years at the Clinton/Macomb annex in Michigan my average hourly rate was around $18.51, I worked at a very busy and heavily understaffed office that made the news several times because of periods of days and even up to a week without mail in some areas due to these reasons. A light week for me was around 50-55 hours with anywhere from one to zero days off, the usual was around 60-65hrs a week and it went up to 85hrs in one week several times (mainly in the beginning at the peak of covid with many out of work) when i chose to work 7+ days a week (my record was 21 days straight but you are guaranteed 1 day off a week if you chose to take it) the last 6ish months things started to go back to normal and hours regularly were around 55ish hours a week but I made a total (before taxes) $75,000 in my first year which was the peak of insane Christmas like rush that was covid with everybody ordering online and people not showing up to work due to laziness or having covid. Every office is vastly different because I heard stories of over staffed offices during peak covid where CCA’s were struggling to his 40hrs a week and there were stories of offices worse than ours (Detroit where they offered to put volunteers in hotels and give them a daily living allowance if they volunteered to help down there) But i would shoot for a moderately busy office where you can work OT to get some extra money but not to the point where you’re working six 14hr days straight (this happened more than I would’ve liked) Overall pros- -There are some workers that are gems and will genuinely help you out due to them having to figure everything out themselves with nobody to help them when they were new -As long as you don’t go in with an attitude and make enemies most everyone is friendly -Great pay for no degree when working overtime -Would recommend this over a trade any day since it is not backbreaking work 95% of the time -Can listen to music/shows/podcasts all day or call and talk to your significant other/other people since you work alone all day -Not “really” tracked so as long as you get back in a reasonable amount of time you’re basically free to use the time how you want (I went to the gym to workout almost every morning once I left the office to start my route) -Has a pension after a minimum of 20 years that is $2,000-$3,000 a month (I believe) depending on if you stayed till 30 years

Cons

-Must be willing to work hard and show up to work regularly (believe it or not this must be said) -Possibility of working ridiculous OT (prepare to sacrifice your social life, most possible relationships, time with friends/family time) -You get ONE day off a week (sundays, which you will work, are “Amazon sundays” where you come in later than usual and deliver strictly Amazon packages, usually it is a 4-6hr day but can run longer sometimes) and you will come to learn that you won’t have much free time that day because that will become your day to take care of important personal matters (95% of the time it will be a random/set weekday) -Not know if you’re gonna work OT until after you’ve worked some hours that day and they spring on you that yes you’re staying until 8pm instead of getting off at 3:30 (happened so much that it was shocking if you got to go home after 8hours at my office) -Inconsistent hours, my normal checks in the first year we’re around $2,200 after taxes every 2 weeks but went up to $2,750 and were as low as $1,150 depending on vacations when you work no OT -If you go to a properly staffed office there is no guarantee that you will hit 40hrs in a week (we had carriers from other offices come in at least once a week because there were not enough hours to go around at their office) -I heavily recommend living like you only get a check where you worked 40hrs a week, it’s tempting to live like you’re taking home 5k a month but when OT slows down (it always will) you and your credit score will be toast -Management will seem unfair at the time but taking a step back they are doing what they have to

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5.0
May 19, 2026
Recommend
CEO approval
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Pros

Very nice workplace, its a wonderful community.

Cons

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4.0
Jun 16, 2014
Recommend
CEO approval
Business outlook

Pros

First: In this economy? The pay. New carriers start out at $15,30/hr and (even though your orientation leader may so you're not guaranteed 40 hrs/week) you will get a monstrous amount of overtime. Once you're past your first couple of months and you understand how to carry mail properly you will often work from 8a-6p nearly every day. Also with a few cities, like mine, you will work on Sundays for Amazon. This usually adds an additional 5 hours to the paycheck. Myself and other CCA's in the station work between 51-64 hours a week. Secondly: You are your own boss for the most part. You will spend 1-2 hours a day in the office between receiving and casing your magazines and any left over letters that the machine didn't sort out. Once you've been in past the 90 day probationary period you are eligible to "hold down" an open route. If you are lucky enough to get a good long term hold (the regular is gone for injury or some other reason) you will learn how to case routes very quickly. Third: Fitness. There's a lot of people who want to lose weight out there. I weighed 235 lbs when I first started working for the post office and now I weight 180. I lost 50 lbs in the first 3 months alone. It's all exercise though. You can diet if you want, but remember you'll need energy to walk those long routes. Fourth: Coworkers. Yea, there are turds in every environment, but most of the career employees there are really pulling for you to succeed. Most carriers in my station are former military and a lot of them have been friends for decades. Being a CCA myself, I was worried about how well I'd fit in with some of the grizzled older carriers but they accepted me right away.

Cons

So where to begin. Well remember when I talked about working all that overtime in the Pros section? It's not optional. You will be expected to be at work every day of the week, including Sundays, unless you have a decent management staff. During the Christmas season I once worked for 53 days straight without an off day. We had new CCA's get hired and quit within weeks. Have a family? Tough luck. You will get to see them from 6:30pm till they go to sleep. Sundays you will likely get off work around 1-2pm. Management is mostly compromised of people who are former carriers or clerks, which is nice because they promote from withing, but the devastating caveat to this is that most of them are uneducated persons. A fair amount of carriers start when they're in their late teens and early twenties and come from jobs that were minimum wage or did not require them to have any kind of leadership training. The managers don't care about the welfare of the employees mental status until it's too late, and most of them tend to act like they were never carriers at all by expecting completely ridiculous things from the CCA's and some career carriers. It's not unusual for a carrier to be given a 2 hr "assist" in addition to whatever their main route is. While most carriers can get this done without much issue, for a new carrier or even an experience carrier on a bad weather day, it can become very stressful mentally. The threat of being fired is incredibly annoying as a CCA. If you call off sick, if you need to have a personal day, if you even need to pick your kids up from school because your wife got stuck late at the office, a manager will pull you aside and remind you of how expendable you are. The Paid Time Off (PTO) you accrue will come very quickly, and you'll soon realize you have 40 hours and would like a nice little vacation.. too bad you can't take it. As a CCA you're expected to work 360 days a year and then you get 5 days off as a reward and a massive paycheck AFTER your 5 days off. Now you can use that fat cash to...uhhh.. buy something I guess? Certainly would have been more useful if I got it before the 5 day period to use on my vacation. While the career carriers are really great to deal with usually, the fellow CCA's can become very competitive. Often times if you're given an assist and it's better than another CCA's assist who has "seniority" over you they will complain to other carriers and management that they should have gotten the "good" assist. This is one of the fatal flaws that new people with struggle with. No matter how much faster you are, no matter how much more accurate you are, no matter what, everyone gets promoted by time with the post office. This leads to a lot of carriers just doing the bare minimum and putting the excess on other CCA's or carriers. The final con (that I'll write about) is that the weather sucks. I know carriers who have been delivering mail for 20+ years and they still can't deal with the rain, the snow, or the heat. The heat is the biggest killer for carriers by far though. If you're in an area that suffers from hot, muggy summers, get ready to consume gallons of water every day, and sweat that out (often onto your customers mail). The worst is when it rains on a hot summer day and then evaporates right off your clothing. Makes you feel like a walking sauna.

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