Pros
Cheap benefits, some colleagues were good to work with, emphasis is placed on providing patients with good care.
Cons
Poor upper management, over 50% turnover in Internal Audit, company is losing a lot of money and not holding financial executives responsible for properly managing their divisions, department is very understaffed to properly handle an organization with over 60,000 employees (UPMC grew too quickly and management is unable to keep up), employees are not treated well and HR does not help or support employees, rather, HR is only interested in supporting upper management. Parking is a hassle enterprise-wide. UPMC does not disclose that you must be there 3 years in order to be vested in PTO prior to starting working there. Instead, this is made known after you start working there... so if you leave before 3 years, you lose all of the PTO you accumulated. Upper management takes forever to get anything done, they are very indecisive and there is a lot of red tape for getting anything done. When the company loses money, they make cuts with staffing all over, rather than fixing the problem with upper management and bad practices that are causing these losses. When going to UPMC healthcare providers, their billing messes everything up and charges for services that should not have been billed to their patients (such as items that should have been covered by the health plan or products that the patient never ordered or received), and it takes months for their billing department to resolve these issues. UPMC is constantly putting their competitors down and has made business decisions that exclude other health plan subscribers away from their providers. This ultimately hurts patients and doctors and does not put their needs first, but puts the needs of UPMC before anything else.