Great benefits overshadowed by toxic management culture - Anonymous employee UPMC Employee Review

1.0
Apr 17, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great health insurance Nice schedule; PTO WONDERFUL providers

Cons

Practice management is extremely toxic, unless you are buddies with management - they you can do no wrong. Gaslighting and smear campaigns are a common form of bullying in office. Workplace mobbing is prevalent. When problems are brought to management, you then become the problem. Labeled as difficult. Merit increase don’t even cover cost of living. Attendance policy is a joke. Extremely high turnover rate of 43%.

Explore other reviews about UPMC

5.0
May 23, 2026
Recommend
CEO approval
Business outlook

Pros

UPMC is an all around wonderful place to work. Im a member services concierge and our team is the highest rated customer service team in the entire state! We love what we do and we do it well!

Cons

I truly have no complaints!

1.0
Jun 23, 2026
Recommend
CEO approval
Business outlook

Pros

No pros. It was a horrible place to work

Cons

If you were night shift, you had to work every holiday. The nurses were so lazy and never helped us. We ran around taking care of patients with no help. Changing them, cleaning up horrible messes, taking them to the bathroom and doing vitals with no help. Nurses would sit there eating while on Facebook, while we did all the work. Some would even be sleeping!

See reviews by: Helpful|Rating|Date|All