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      UNFI

      Engaged employer

      UNFI reviews

      24/25: Stay Away From Customer Service - Customer Experience Manager UNFI Employee Review

      3.0
      Oct 10, 2024
      Customer experience manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work, consistent schedule, opportunity to learn other aspects of company, can grow if you put forward the effort

      Cons

      Announced that Customer Service is in process of being outsourced to AI solution company in India. Hundreds laid off. Some without severance.

      Explore other reviews about UNFI

      5.0
      Jan 22, 2026
      Operations supervisor
      Recommend
      CEO approval
      Business outlook

      Pros

      Hard work is acknowledged and rewarded Supportive leadership Opportunities to learn and develop Fast‑paced environment that builds strong skills

      Cons

      Can be demanding at times (but worth it if you like being challenged)

      3.0
      Jun 8, 2026
      Merchandiser
      Recommend
      CEO approval
      Business outlook

      Pros

      You get to provide quality products to independent retailers

      Cons

      They will eliminate positions and leave unqualified persons employed

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