This is the only negative review? - Marketer UMZU Employee Review

2.0
Nov 4, 2019
Recommend
CEO approval
Business outlook

Pros

They hired me. I felt safe to share my honest perspectives on things (proved to be mistaken). This was especially important, as I am a parent and sole income provider for my family. So, a feeling of safety meant just about everything other than a pay check (again, I was mistaken). The location - I love Boulder!

Cons

Though I was made to feel safe to share my honest perspectives, I absolutely was not. I was let go less than one week after I shared information that was damaging to certain individuals at this company. The only reason I was given for them letting me go was that they had planned poorly. First, the CEO was saying how I was too slow, but as I dug and asked a lot of questions, he quickly changed his tune to "we made a mistake and I am so sorry." Yes, you did make a mistake. I support my entire family and I trusted you erroneously. It is an on-boarding task for new employees to write a Glassdoor review, which is why you see so many, "I worked here less than a year." This removes any sense of autonomy in writing a review and in my opinion, it undermines the purpose of Glassdoor. They recently laid off four excellent employees, all of whom had already written reviews here that were super positive (makes sense, right?).

avatar
UMZU Response
6y
Thank you for taking the time to share your feedback. Please allow us to address the concerns you've raised: The reason you felt safe while working at our organization is because open communication and collaboration are important values that we hold in very high esteem, even through challenging times. During your time as an employee at Truth Company, we really valued your honest perspective and opinions of other employees. Whether factual or not, every perspective brings an opportunity to learn and advance our processes around who we hire and when. Please be reassured that the unfortunate timing of your layoff was in no way an act of retaliation for anything you were sharing about other employees. The fact is that layoffs are simply an unfortunate part of running a business and they are never easy because as you’ve stated, oftentimes there are people directly affected by the downsizing who have been excellent employees. Like many small businesses that find success in the marketplace, TruthCo has had to navigate through complex periods of rapid growth, only to be followed by a reduction in the workforce. And while layoffs are always a last resort for our company, it is regrettably sometimes the only financially feasible course of action. Lastly, we understand your interpretation of what constitutes a powerful Glassdoor review, and we appreciate your feedback on our procedures. To add clarity, we invite all of our team members to leave an honest review after they have successfully completed a probationary period, and again after each year of tenure. If at any time someone feels they’ve posted an inaccurate review, they have the ability to delete their contribution. Furthermore, to protect the validity of any reviews posted to Glassdoor, at no time are employees coerced or incentivized to leave positive reviews. Nor is any type of consequence issued if an employee chooses to leave a negative review, delete a positive review, or if they simply choose not to leave a review at all. Of course, the timing and content of all Glassdoor reviews are at the sole discretion of the employee and therefore can occur at any time during their tenure with TruthCo.

Explore other reviews about UMZU

5.0
Feb 23, 2023
Recommend
CEO approval
Business outlook

Pros

Fair, competitive wages. Great benefits with coverage/eligibility that begins shortly after being hired (no waiting months or even a year to qualify for benefits like other warehouse have offered in my employment history). Large monthly allowance provided to employees to spend on UMZU supplements to improve their health. Fun company events throughout the year (bbq's, holiday parties, bowling, etc). Company-paid lunches are provided much more often than other companies I've worked for have offered their warehouse staff. Great PTO package with accrual beginning almost immediately. The company promotes from within, many warehouse employees have received promotions into new roles, inside and outside of the warehouse. The company offers profit-sharing bonuses with warehouse staff when sales goals are met throughout the year. The way this company treats its employees is truly incredible; you will feel valued and supported.

Cons

The company is still somewhat small and growth takes time, so those who hope to have opportunities for promotions and new positions will have to be patient. As can be expected of a company that sells products directly to consumers, sales spike from Black Friday up until Christmas, resulting in calendar black-outs for requests for time off/vacation during that time - not going to be ideal for employees who expect to take a vacation during the holiday season. These aren't exactly cons, as they would apply to most jobs of this type, regardless of the company.

1.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

There are no pros to working here.

Cons

Everything. This place has gone downhill since the new CEO took over. Stay away.

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