Remote work available, but management lacks support - Customer Service Representative UMZU Employee Review

Fair, competitive wages. Great benefits with coverage/eligibility that begins shortly after being hired (no waiting months or even a year to qualify for benefits like other warehouse have offered in my employment history). Large monthly allowance provided to employees to spend on UMZU supplements to improve their health. Fun company events throughout the year (bbq's, holiday parties, bowling, etc). Company-paid lunches are provided much more often than other companies I've worked for have offered their warehouse staff. Great PTO package with accrual beginning almost immediately. The company promotes from within, many warehouse employees have received promotions into new roles, inside and outside of the warehouse. The company offers profit-sharing bonuses with warehouse staff when sales goals are met throughout the year. The way this company treats its employees is truly incredible; you will feel valued and supported.

The company is still somewhat small and growth takes time, so those who hope to have opportunities for promotions and new positions will have to be patient. As can be expected of a company that sells products directly to consumers, sales spike from Black Friday up until Christmas, resulting in calendar black-outs for requests for time off/vacation during that time - not going to be ideal for employees who expect to take a vacation during the holiday season. These aren't exactly cons, as they would apply to most jobs of this type, regardless of the company.

There are no pros to working here.

Everything. This place has gone downhill since the new CEO took over. Stay away.