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      UMC Direct

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      UMC Direct reviews

      Sales & Marketing - Account Manager UMC Direct Employee Review

      4.0
      Mar 27, 2018
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      This is a sales and marketing company. So it is very challenging, fast paced, and team oriented. Everything I would expect from a non corporate company. The training is solid, I actually made a few sales my first week, but I like the video training as well as the in house training and everything in between.

      Cons

      Talking with rude customers! This is by far the worst part of the role. We are taught to show good customer service and smile, but it is mentally tough to handle how negative people are. Also, the days can seem long because we are on our feet for most of the afternoon.

      avatar
      UMC Direct Response
      8y
      Hey there, reviewer! We appreciate your solid feedback! With our line of work, we understand it may be difficult at times to interact with customers face-to-face, but we believe it's the best way to create a strong customer/client relationship! Keep up the great work! Sincerely, UMC Direct Management Team

      Explore other reviews about UMC Direct

      5.0
      Dec 20, 2018
      Account manager
      Recommend
      CEO approval
      Business outlook

      Pros

      If my husband's job hadn't moved us to Kentucky I would still be there! I love that I got direct communication with the CEO so I could improve and receive my promotion faster than I was already on track to. My co-workers worked as a team instead of for themselves which was great to be apart of.

      Cons

      This job is for passionate people only. If you plan on putting in the minimum effort into your job, you won't make it in this work environment and you'll be left behind.

      2.0
      Jun 18, 2019
      Selling cable
      Recommend
      CEO approval
      Business outlook

      Pros

      friendly atmosphere. Mostly everyone seemed engaged with what was going on. If you are 100% a people person who can handle irritated Walmart shoppers day in and day out, this is definitely a great opportunity.

      Cons

      You legitimately stand in mostly a Walmart all day, heckling people to switch to spectrum internet/cable. Tuesday and Wednesday are days off. They give you a weekly base at ~$350 should you do next to no sales that week. Should you make sales the next week (and you should, or your job is in jeopardy), they deduct that ~$350 they so kindly gave you the week before, from what you earn the following week. You will arrive at the office at around 9:30 (~half hour drive for me) to rally and cheer each other up and then you will drive to a Walmart of their choice, which could be another half hour of driving. They will not compensate you for this.

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